“The anonymous online survey is being shared as part of BHB’s Clinical Services Planning project. The goal of the project is to listen to feedback, review healthcare data, and speak to various BHB and external stakeholders in order to identify the services BHB should provide the community going forward,” BHB said.
BHB Chief Nurse and Project Lead, Judy Richardson, comments: “Healthcare needs have changed drastically since the Bermuda Hospitals Act 1970 first listed mandated services, and reviewing what services BHB should offer and how BHB fits within the overall health system is well overdue.
“At the launch of our strategic plan last year, we adopted the triple aim of improving the patient experience, reducing the per capita cost of care and improving population health.
“Our Clinical Services Planning process will be making recommendation on how we think BHB can best achieve these goals through the delivery of clinical services across King Edward VII Memorial Hospital, the Mid-Atlantic Wellness Institute and the Lamb Foggo Urgent Care Centre.
“Listening to our staff, physicians, and external stakeholders in the healthcare system and community is a critical part of this project, and we hope people in Bermuda will participate so their perspectives can help shape our eventual recommendations.”
The Clinical Services Planning process is currently in its information gathering phase. Detailed data analysis will take place over the summer, and further opportunities to participate for staff and stakeholders will take place in early fall. The goal is to have a plan with recommendations for the public in January 2018.
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